Urgent Eye Care & Walk-Ins In Austin for Any Conditions
Call us: 512-454-8744
Established Patients After Hours Emergency Line: 512-860-2992
Our Address: 3300 West Anderson LaneSuite 308, Austin, TX 78757
An Eye Institute of Austin physician is on-call each day and after hours for our existing patients who have urgent eye care needs. Patients are encouraged to call our office and speak with a technician to find an appropriate time to meet with our physicians.
We triage our calls and in some cases, it is not necessary to be seen immediately. In such cases, a doctor will be consulted for suggestions, and the next available appointment with your doctor will be scheduled in case the proposed plan of action did not resolve your problem.
With few exceptions, these evaluations are all considered MEDICAL problems and will be filed under medical insurance. Most VISION insurance plans only cover specific normal eye exam services and not problems or emergency eye care. If you are experiencing problems after normal business hours (8 AM – 5 PM, Monday – Friday), our answering service will answer your phone call and contact the physician on-call. That physician will call you to address any problems you are experiencing. If you have to be seen in the office “after hours” special fees will apply.
We welcome our patients to call with any concerns or questions about their eyes so that our staff and physicians can promptly address them. We especially encourage our post-operative patients to call with any unusual developments so they can be assessed quickly and managed effectively during this critically important period of time.
Office hours are from 8:00 a.m. to 5:00 p.m. Monday through Friday.
For established patients, a doctor is on call 24/7 for after-hours eye emergencies.
If you need urgent eye care, call 512-454-8744 or reach our after-hours emergency line at 512-860-2992. We’re here for you!